Why Dial Wireless?
Custom Dashboard
Monitor call activity in real-time with detailed insights into call volume, user activity, and system performance—all from one easy-to-use dashboard.
Easily Customizable
Tailor your phone system to your exact needs with customizable call flows, greetings, business hours, and user settings—no IT team required.
iOS & Android Apps
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Call Forwarding & Routing
Ensure calls always reach someone—even if your internet goes down or your office is closed. Route calls to mobile phones, other offices, or even voicemail based on time of day or availability.
Voicemail-to-Email
Automatically send voicemail messages to your inbox so you can listen, archive, or respond on the go—no need to call in.
Reliable Service. Real Savings. Trusted by Businesses.
With Dial Wireless, you don’t have to choose between affordability and quality. Our cloud-based phone system helps you save money by eliminating the need for costly hardware and long-term contracts—while delivering enterprise-grade features and 99.99% uptime. Backed by 24/7 support and trusted by businesses across the U.S. and Canada, Dial Wireless gives you great service you can count on—at a price that makes sense.
Web Portal Features
Dashboards & Analytics
Gain complete visibility into your phone system with our intuitive dashboard and real-time analytics. Monitor call volumes, track call durations, review performance by user or department, and identify trends that matter. Whether you’re optimizing staffing or improving customer response times, our powerful reporting tools help you make smarter, faster business decisions—all from a single, easy-to-use interface.
Auto Attendant
Create a professional, fully automated call experience with Dial Wireless’ customizable Auto Attendant. Set up call menus like “Press 1 for Sales” or “Press 2 for Support” and route callers quickly to the right destination—no receptionist needed. Use our built-in text-to-speech engine with over 20 natural-sounding voices to create greetings instantly, or upload your own recordings. With 100% customization, you control the call flow, schedules, and messages—perfect for any business size or structure.
User & System Management
Take full control of your phone system with simple, centralized management tools. Add or remove users, assign extensions, configure call flows, and update greetings—all from one secure portal. Whether you’re onboarding a new employee or adjusting settings for multiple locations, our intuitive platform makes it easy to keep your phone system organized and running smoothly—no IT experience required.
Call Queuing with SMS Alerts
Handle high call volumes with ease using smart Call Queuing. When all lines are busy, callers are placed in an organized queue with hold music, custom greetings, and real-time updates on their position. You can even offer an SMS follow-up option, allowing callers to receive a text message instead of waiting on hold—keeping them engaged and informed without tying up your phone lines. It’s an efficient, professional way to keep your customers connected and your team productive.
Mobile & Desktop App
Stay connected wherever you go with the Dial Wireless mobile and desktop app. Make and receive calls, check voicemail, send SMS messages, and manage call settings—all from your smartphone, tablet, or computer. Whether you’re working remotely, traveling, or simply away from your desk, your business number follows you. Enjoy the full power of your office phone system from anywhere—no hardware required.
Apps & Access
Messaging Features
Analytics & Management
Support & Reliability
Customization & Advanced Tools
Core VoIP Services
